Privacy Policy

Effective Date: June 1, 2026

Privacy Policy

Effective Date: June 1, 2026

This Website Privacy Policy describes how we collect, use, and share information when you visit or interact with this website.

This policy applies only to information collected through this website and does not apply to information governed by our HIPAA Notice of Privacy Practices, which applies to Protected Health Information (“PHI”) collected in connection with patient care and related services.

1. INFORMATION WE COLLECT

A. Information You Provide Voluntarily

You may choose to provide personal information through the website, such as:

  • Name
  • Email address
  • Phone number
  • Other information submitted through contact forms, appointment requests, or inquiries

We collect and use this information solely for the purposes for which it is provided.

B. Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies and similar technologies, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referring URLs
  • Interactions with website features or forms

This information may be collected by us and by service providers acting on our behalf.

2. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to:

  • Operate and secure the website
  • Support website functionality
  • Understand how the website is used
  • Improve performance and user experience

Where required by applicable law, we provide notice and choice through a cookie or consent banner that allows users to allow, decline, or manage settings for optional cookies before they are enabled.

Your choices will be respected to the extent required by law.

3. HOW WE USE INFORMATION

Information collected through the website may be used to:

  • Respond to inquiries or requests
  • Provide requested information or services
  • Operate, maintain, and improve the website
  • Monitor and analyze usage trends
  • Protect the security and integrity of the website

We do not sell personal information.

4. SHARING OF INFORMATION

We may share website-collected information with service providers that perform services on our behalf, such as:

  • Website hosting and content delivery
  • Analytics and performance monitoring
  • Technical support
  • Website security and fraud prevention

Service providers are permitted to use personal information only as necessary to provide services to us and are subject to contractual restrictions regarding confidentiality and permitted use.

We may also disclose information:

  • To comply with applicable laws or legal processes
  • To protect rights, safety, or property
  • In connection with a business transaction, such as a merger, reorganization, or asset sale

5. YOUR CHOICES

You may:

  • Adjust cookie settings through the consent banner or browser controls
  • Choose not to submit personal information through the website (though certain features may not be available)
  • Opt-out of non-essential communications where applicable

6. THIRD-PARTY WEBSITES

The website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing information.

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect information collected through the website. However, no website or electronic transmission is completely secure, and we cannot guarantee absolute security.

8. CHANGES TO THIS POLICY

We may update this Website Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. CONTACT US

If you have questions about this Website Privacy Policy or our website privacy practices, or wish to exercise applicable privacy rights, please contact:

Privacy Officer
Email:

pr*****@er**********.com











California Residents

This section supplements the information contained in this Privacy Policy and is intended to comply with the California Consumer Privacy Act of 2018 under Civil Code §§ 1798.100 to 1798.199, as amended, and any related regulations or guidance provided by the California Attorney General (“CCPA”) and the California Online Privacy Practices Act (“COPPA”). This section applies solely to all visitors, users, and others who reside in the State of California. Terms defined in the CCPA carry the same meaning in this section. The CCPA and COPPA provide California residents with the additional rights listed below. To exercise any of these rights, please follow the instructions listed in this section.

Right to Know. You have the right to know and see what Personal Information we have collected about you over the past 12 months, including:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • The specific pieces of Personal Information we collected about you.
  • If we disclosed your Personal Information for a business purpose, a list of the disclosures made for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

Right to Delete. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and verify you and your request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the Personal Information is necessary for us or our service provider(s) to:

  • Complete your transaction;
  • Provide you with the Services;
  • Perform a contract between us and you;
  • Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for such activities;
  • Fix our system in the case of a bug;
  • Protect the free speech rights, including the free speech rights of you or other users, or exercise another right provided by law;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;
  • Comply with a legal obligation; or make other internal and lawful uses of the Personal Information that are compatible with the context in which you provided it.

Other Rights. California Civil Code § 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please write to us at:

Ernest Health
1024 N. Galloway Ave., Suite 102
Mesquite, Texas 75149

Exercising these Rights. To exercise any of the rights described above, please submit a verifiable consumer request to us by either:

Calling us at 972-216-2425 or writing to us at:

Ernest Health
1024 N. Galloway Ave., Suite 102
Mesquite, Texas 75149

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. In order to verify your identity, we will ask you for certain information. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Any new Personal Information collected for the purposes of verification will be deleted as soon as practical after processing your request, subject to legal retention requirements.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to Personal Information associated with that specific account. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We are not obligated to respond to a “right to know” request from you more than twice within a 12-month period.

Response Time and Format. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For “right to know” requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the Personal Information from one entity to another entity without hindrance, specifically through an encrypted email.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. For example, as a result of you exercising your CCPA rights, we will not:

  • Deny you Services.
  • Charge you different prices or rates for Services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of Services.
  • Suggest that you may receive a different price or rate for Services or a different level or quality of Services.

Do Not Track. We do not have the capability to respond to “Do Not Track” signals received from various web browsers.

© Copyright - Ernest Health | 1024 N. Galloway Ave., Suite 102, Mesquite, Texas 75149